Foundations

Product Thinking

Introduction to Service and Product Thinking.

Outcome Metrics

Why is it important to measure outcomes?

Design Thinking

Introduction to Design Thinking.

Digital Transformation

How does use value change with digital transformation?

Tools and techniques

Research Methods

Qualitative User Research methods in a nutshell.

Mapping Techniques

Overview of various mapping techniques

Estimation Techniques

Overview of various estimation techniques.

Frame a hypothesis

How to frame a hypothesis?

Write OKRs

How to write Objectives and Key results

Canvas / Blueprints

Various canvases and blueprints.