Research Templates

Dear Mr./Mrs. #,

Our Digital Platform, {product name}, is continuously evolving. We have recently introduced a new feature that allows you to {new feature}. 

We would like to invite you to shape and improve this feature through your feedback.

Therefore, you will have early, unlimited access to the new feature to use at your convenience. After this initial period, we would like to schedule a 30-minute Microsoft Teams call to discuss your experience and gather your suggestions.

Please let us know if you are able to participate and if so, what time slot(s) fit best for you within the next two weeks.

We are looking forward to your participation and thus helping us improve our digital platform together.
 
Thank you very much!

Subject: Interview: {product}

Dear Mr. # / Mrs. #,
 
Our {product | platform | …} is constantly growing. We have recently implemented a few new products that had been requested by our clients, such as the fully digital {description}, and more.
 
We would like to shape the future of our platform with you. Therefore, we would appreciate your feedback on how we can better align with our customer’s needs and requirements and to better understand your daily challenges. This will include questions regarding your job and daily workflow.
 
The interview will be conducted remotely via Microsoft Teams and should take roughly 60 minutes.

Please let us know if you are able to participate and if so, what time slot(s) fit best for you within the next two weeks.

We are looking forward to your participation and thus helping us improve our digital platform with you.
 
Thank you very much!
 
Best regards,

Subject: Early access to {product}

Dear Mr./Mrs. #,

We are happy to inform you that you have been granted early access to {product}. You can access {product} directly on the {portal} via the floating button with the robot icon in the bottom right corner.

As previously discussed with {initial contact person}, you are free to explore and utilize {product} without any time limitations. During the first week, we encourage you to dive into its capabilities. Your insights and feedback will be invaluable in helping us refine {product} further.

Following this initial period, we would like to arrange a 60 minutes feedback call to discuss your experiences and gather your suggestions. 

Could you please provide us with three time slots starting {2nd October} that work for you? We will do our best to accommodate your schedule.

Thank you for your participation, and we look forward to your valuable feedback.

Kind regards,

Subject: Interview: {product}

Dear Mr. ##/ Mrs. ##,

Recently we reached out to you concerning an interview about {product | the digital platform xy | …}.

Your first-hand insights are extremely valuable because they would help us further improve the future of our {product | platform | …} for you. 

Please let us know if you are able to participate and if so, what time slot(s) are best for you within the next two weeks.
 
Kind regards,

Subject: Interview: {product}

Dear Mr. ### / Mrs. ###,

Thank you very much that you agreed to do this remote interview with us.

You will soon receive an invitation for a Microsoft Teams call on December 17, YYYY at 7:30 EST (New York) / 13:30 CET (Vienna).

– Date: {date}
– Time: {time with timezone}
– Duration: 60 minutes

As already communicated, we will focus in this interview on your needs and requirements to learn how we can further improve our digital solutions. 

•	Therefore, we will ask questions regarding your job and daily workflow.
•	The goal is to understand your tasks and the challenges you face.

The more we understand your workflow, your demands and expectations the better we can align our digital processes to your needs. All information you provide us with will be kept strictly confidential and will be anonymized.

If you have any questions or need to reschedule, please do not hesitate to contact me. 

Thank you once again for your participation. We look forward to speaking with you!

Kind regards,